Testimonials
Med Express
Founded in 1982, Med Express is a family-run business that provides courier, direct mail, logistics, and warehousing services. Operating from three branches located in Laval, Trois-Rivières, and Québec City, the company serves a diverse client base that includes government institutions, retail businesses, professional offices, wholesalers, and major transporters.
To remain ahead of their business partners’ diverse needs, Med Express has strategically developed its operations through organic growth and mergers and acquisitions. Over the last decade, the company has also invested resources in expanding its operating area and corporate offices.
Med Express employs 200 couriers who collaborate daily with the corporate team to achieve the company’s core ambitions: recognition as a leading service provider and an industry benchmark. Their ambitions also extend to retaining skilled, top-level staff and continuously developing new solutions that align with client needs and market trends.
Challenges
After 20 years of using the Acomba accounting solution, and following years of sustained growth, both organically and through acquisition, Med Express had reached a crossroads. Their current accounting system was no longer able to properly support their operational requirements.
As a multi-company business providing a wide range of services year-round, 24/7, and operating from several locations in Quebec, Med Express faced ongoing inefficiencies due to the limited features and capabilities of its legacy accounting system, such as:
- No financial data analysis capabilities
- Multiplicity of Excel files to compile data
- Error-prone manual data collection
- Difficult access to accounting and financial information
- Manual reporting
- Printed copies of documents filed in multiple locations
- Lengthy decision-making due to system lag
- Complex approval processes
Solution
As long-time satisfied ACCEO clients, Med Express decided to move forward with the implementation of the Acumatica Cloud ERP Finance module, supported by the ACCEO ERP team. Transition to the new solution was successful and progressed seamlessly, as planned by the ACCEO team.
Once trained, 100% of the Med Express finance and accounting staff are now leveraging the advanced BI features in the Acumatica ERP Finance module. They have real-time direct access to financial data and analysis. Additionally, they can produce custom reports that are easy to configure and instantly generate year-to-year comparative analyses for repairs on their assets and vehicles.
Actionable visibility into billing, payables, and tracking has been extremely beneficial for a company whose business operates non-stop. Notably, with approvals entered directly into the system, they have significantly reduced the complexities and redundancies of their old process and can now leverage:
- Accessible BI dashboard and tools
- User-friendly cloud-based solution
- Real-time financial data analysis
- 24/7 access to actionable data
- Advanced custom reporting
- Phaseout of Excel for data gathering and reporting
- Streamlined administrative processes
- Drop in manual entries and errors
- Improved decision-making with real-time data
- Integrated approval routes for finance and accounting
- Reduced paper usage and manual filing
Result
Med Express operations are benefiting from major gains in the efficiency of their finance and accounting processes. Users are experiencing the advantages offered by the cutting-edge features and find the Acumatica Cloud ERP Finance module to be intuitive and user-friendly.
The company is exploring the possibility of customizing their system with additional Acumatica ERP modules as their future operational needs evolve.
“10 out of 10! Our experience has been excellent. The transition from Acomba to the Acumatica Cloud ERP, with your team’s assistance, went smoothly. The platform is user-friendly, dependable, and has exceeded our expectations. I would absolutely recommend ACCEO ERP.” – Stéphane Boudreau, General Manager, Med Express
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