Why choose Acumatica Cloud ERP for customer relationship management

Designed for companies with complex needs, yet simple to use by small SMBs, Acumatica Cloud ERP for Customer Relationship Management is a CRM solution based on a stable, easy-to-use and modern platform.

The Customer Relationship Management suite is fully integrated with the Financial Management, Project Management and Distribution Management suites. It integrates customer relationship management (CRM) applications to handle leads, opportunities and customer accounts.

Advantages of the Customer Management suite for your business

By selecting Acumatica Cloud ERP for customer relationship management of your small business or multinational corporation, you are providing it with a powerful, feature-rich tool that will allow all your colleagues to work even more efficiently and that will easily adapt to your company’s growth.

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Gain a 360 degree view

Form a complete view of your business with integrated financials, marketing, sales, and service information. Learn which customers are profitable and which are not.

Enhance your customer service

Respond rapidly to customers’ requests at every point in the sales cycle – including first contact, sales and fulfillment, billing, and after-sale service requests.

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Empower your staff

Share information with staff to build an effective team approach to sales and service.


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Streamline contact management

Gain one-click access to existing contacts with our CRM add-in for Microsoft Outlook. Create new leads and contacts from your inbox.


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Manage your business more efficiently

Streamline operations, automate processes, and control workflows easily with Acumatica Cloud ERP. Access the system from anywhere with an Internet connection, including tablets.

Documentation Center

Discover all the benefits of ACCEO ERP for Customer Relationship Management of your small business or corporation.
Download our product sheets, read white papers and guides, watch our short videos.

Accounts Payable

Track money owed, available discounts, due dates, and cash requirements.

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What are the key advantages of cloud-based management software?

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The 7 Hidden Costs of ERP Implementation

The last thing you want is for the quote in your hand to be a much lower number than you actually end up spending. Some expenses can be obvious, like hardware, software licence fees, maintenance—while others you didn’t even see coming.

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Purchase Order Management

Improve ordering, fulfillment, and delivery processes by giving sales and service personnel real-time data so your customers order more often and receive better service.

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How can an ERP solution help my SME be more profitable?

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How can an ERP solution improve employee productivity?

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Currency Management

Conduct business globally using advanced features to support international subsidiaries, vendors, and customers.

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What is the best way to build an ERP project team?

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What is the cloud?

What is the cloud? Cloud computing is currently a widely-hyped technology, but do you really know how your business can benefit from cloud-hosted applications? Read our background paper, which will help you make informed IT decisions. It explains everything you need to know about cloud computing.

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What can ACCEO do for my business? What business sectors do you support?

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Cash Management

Manage daily transactions, balances, funds transfers and bank account reconciliation.

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Accounts Receivable

Manage customer accounts and improve collections by automating processes and tracking receivables.

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Membres du Groupe Blanchette

Client Testimonials

The Groupe Blanchette

The ACCEO team’s ongoing expert guidance and methodological approach allowed us to implement the project on time and on budget, even within the confines of remote work. One year on, we are very satisfied with the return on our investment in the Acumatica solution (time saving, cost reduction, control systems). The solution has eliminated most of the inherent issues in our old accounting software.

Hubert Lelievre, CFO,
Groupe Blanchette – Master Franchisor

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Groupe Germain Hôtels

Client Testimonials

Groupe Germain Hôtels

We wanted to develop a partnership with an experienced supplier that we could trust. During our meetings with the entire ACCEO ERP team, we found that our cultures were compatible and that we had chemistry. 

Annie Landry,
Vice-President Finance

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La Corporation des concessionnaires automobiles du Québec (CCAQ)

Client Testimonials

La Corporation des concessionnaires automobiles du Québec (CCAQ)

One year later, we are very satisfied with the return on investment delivered by the Acumatica ERP solution (time savings, cost reductions, and enhanced control).

Stéphane Lirette CPA, CA,
Vice President Finance

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Client Testimonials


Within the context of COVID-19 confinement and telecommuting, Acumatica’s cloud computing platform has made us more agile and allowed our company to
continue to operate as usual with a decentralized workforce.

Jean-Pierre Ferrandez,

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